Admin-as-a-Service

For the needs of administering your technology.

Do you currently work with a Partner who’s not quite hitting the mark, or is your organisation struggling with the level of skills or experience required to keep your solutions running at their best?

See how our no-frills and all thrills Admin-as-a-Service offering could be exactly what you need.

What is Admin-as-a-Service?

Admin-as-a-Service was created for businesses that want all the skills, continuity and certainty of running their solutions, protecting their key people’s time, all while providing substantial cost benefits vs. the conventional hiring of permanent Business System Administrators and/or contractors.

In this strong jobs market, where talented individuals command a substantial premium, our cost effective Admin-as-a-Service offering provides skilled expertise and support at a budget that suits you.

The implementation of a system comes with the need for someone in the business to administer the system, which doesn’t always require a full FTE, but still needs dedicated attention and a specific skillset.

In this scenario, AaaS (Admin-as-a-Service) takes the administrative burden off your people, freeing them to do their best work.

Admin-as-a-Service was created for these scenarios:

A need for running solutions smoothly without sinking key personnel into administrative tasks.

Keeping your systems running at their best takes expertise and regular training which takes valuable time away from your key personnel who undoubtedly have their day jobs to contend with. AaaS removes this burden from them, and leverages our experts to provide timely resolutions to all your administrative needs.

A current reliance on costly and inconsistent Partners

Expensive Partner consultants who have let you down can be a real drag on your environment, and can cause problems with buy-in to expensive transformational systems. Our AaaS offering de-risks the adoption of these systems by ensuring data is refreshed and reconciled, user admin is maintained in a timely fashion, and reports are kept up to date.

Difficulty finding long term resource at a reasonable cost

In this jobs market, hiring permanent resources to administer your systems can come at a substantial cost premium, and with a lack of availability of resource, but a high demand for skills, it can lead to instability and churn within your function, removing much needed continuity and leaving your systems and users without the required support.

How does this work?

We offer varying scales of AaaS, scaled to a set of capabilities and support dependent on your needs, available when you need it.

  • Hands on Administration Support of existing current state solution. Adding dimension members. Debugging the actuals load (rejected data and anomalies). Maintaining processes and workflow.

  • Solution Specific Training of Administrator (NOT Generic Software Product Training) so your key personnel know exactly how to use the specific solution that’s been created.

  • Year end rollover support. Month end rollover support. Forecast placeholder readiness. Budget placeholder readiness. All to ensure your processes operate without a hitch.

  • Maintenance and update of existing ‘current state’ reports and dashboards. Ensuring distribution lists and schedules are maintained.

  • Updating Current State – End User Security Model (Groups) for joiners, leavers and movers across the business. We also can help with compliance of vendor licensing.

  • Running Bolt Consulting bespoke diagnostic tools to optimise solution. Along with any tooling provided by the software vendor.

Plans for everyone

Simple service offerings, which can be tailored to your specific needs.

Growing Capability

Foundation

Pro Admin-as-a-Service offering to grow your capability.

Single Vendor Platform coverage

Up-to 5 models

What’s Included
  • Hands on Administration of current state solution

  • Adding/Removing dimension members

  • Debugging Actuals Loads

  • Refreshing existing reports

  • Process Maintenance

  • Month End rollover support

  • Year end rollover support

  • Budget readiness support

  • 8 hour resolution SLA

  • 9am-5pm Monday to Friday Coverage

Most Popular

Professional

Industry leading Admin-as-a-Service support for your solutions.

Single Vendor Platform coverage

Unlimited models

What’s Included
  • Hands on Administration of current state solution

  • Adding/Removing dimension members

  • Debugging Actuals Loads

  • Refreshing existing reports

  • Process Maintenance

  • Month End rollover support

  • Year end rollover support

  • Budget readiness support

  • Maintenance & updating of existing reports & dashboards

  • Distribution list & schedules maintained

  • 6 hour resolution SLA

  • 8am-6pm Monday to Friday Coverage

Fully Fledged Service

Advanced

Bespoke Admin-as-a-Service support for your individual needs.

Single Vendor Platform coverage

Unlimited models

What’s Included
  • Hands on Administration of current state solution

  • Adding/Removing dimension members

  • Debugging Actuals Loads

  • Refreshing existing reports

  • Process Maintenance

  • Month End rollover support

  • Year end rollover support

  • Budget readiness support

  • Maintenance & updating of existing reports & dashboards

  • Distribution list & schedules maintained

  • Solution-specific end user training (not generic software product training)

  • Bolt Monitor™ diagnostic tools to optimise and monitor solutions.

  • 4 hour resolution SLA

  • 8am-6pm Monday to Friday Coverage

For Bespoke Needs

Bespoke

Bespoke Admin-as-a-Service support for your individual needs.

Single Vendor Platform coverage

Unlimited models

What’s Included
  • Completely tailored to your needs

Who we’ve helped.

… Just a selection of clients and companies who’ve benefited from the power of what we can do. Want your company to be featured here too? Get in touch.

Ready to discuss how we can help you?

If it sounds like we can help you it’s time to have a chat. Get in touch with us via one of the methods below.

Let’s do great things together.