Ongoing managed support so your team can focus on the business, not the platform.
Sound familiar?
You need a Power BI expert, but not full-time. You need Anaplan admin support, but the salary expectations are eye-watering. The skills gap is real.
Your qualified analysts spend more time running reports and maintaining dashboards than doing actual analysis. It's not what you hired them for.
One person knows the planning model. One person runs the board pack. When they're away, things don't happen. When they leave, you're exposed.
You're so busy keeping the lights on that there's no time for improvement. Same manual processes, same inefficiencies, year after year.
You implemented Anaplan or Power BI, but nobody's developing it further. The vendor releases new features you never adopt. The investment isn't paying off.
Month-end is chaos. Budget season is all-hands. But between peaks, the work doesn't justify permanent headcount. You can't scale up and down.
How we help
We provide ongoing operational support for your finance systems and processes. Your team focuses on business partnership while we keep the engines running and improving.
We document your systems, processes, and requirements. We become an extension of your team, not an outsider parachuting in.
Clear scope, clear SLAs, clear pricing. You know exactly what you're getting. No surprises, no scope creep, no ambiguity.
We shadow your team, document tribal knowledge, and take over gradually. No big-bang handovers that leave you exposed.
Reliable delivery of ongoing work: report production, model updates, data loads, user support. The work gets done, on time, every time.
We don't just run things. We make them better. Regular improvement suggestions, proactive optimisation, steady enhancement.
More support during budget season. Less during quiet periods. Add services as you need them. Flex up and down with your workload.
Service areas
Model maintenance, dimension updates, hierarchy changes, user access. Keep your Anaplan, Pigment, or similar platform running smoothly.
Scheduled reports, board packs, management accounts. We produce them to your specifications, on your timeline, every cycle.
Power BI or Tableau administration. Data refreshes, new visualisations, user requests, performance tuning.
Pipeline monitoring, data quality checks, issue resolution. Keep the data flowing and catch problems before they cause damage.
Training, troubleshooting, ad-hoc requests. A helpdesk for your finance systems staffed by people who understand finance.
New features, enhancements, continuous improvement. A roadmap for your platform, steadily delivered.
Working together
2-3 weeks. We scope your operations, define service requirements, and propose a support model.
Shadow your team, document processes, take over gradually. No surprises, no gaps in service.
Regular operations delivery. Monthly service reviews. Continuous improvement suggestions.
Extra capacity for projects, peak periods, or new requirements. Scale up when needed, scale down when not.
Questions
Let's discuss what you need. We'll scope a service that fits your requirements and budget.