Anaplan Admin-as-a-Service

In-house makes sense if you have 10+ models and need daily hands-on administration. For most mid-market companies with 1-3 models, the maths doesn't work. You're paying £80-100k fully loaded for someone who has 3-5 days of actual Anaplan work per month. Our service costs £36-60k/year and gives you a team with broader expertise, no single point of failure, and no recruitment risk. Read our full hire vs outsource guide.

We start with a structured onboarding process. We document your model architecture, data flows, business logic, and operational procedures. A senior practitioner reviews every new environment. We don't just inherit your model. We understand it well enough to improve it. If you've lost documentation when previous people left, that's actually one of the first things we fix.

Built into the service. Our Standard and Premium tiers include surge capacity for budget and forecast cycles. We know these periods are coming and plan for them. You don't need to hire a contractor at £600-800/day or panic-recruit a temp. We scale up, get through the period, and scale back down.

Yes. You'll have a named lead and know every team member with access to your workspace. We're not a ticket queue where random people pick up your requests. Your lead knows your model, your business context, and your stakeholders. Senior practitioners are available as the escalation point for every client.

We'll help you do it. All documentation is yours from day one. We can help write the job spec, interview candidates, and run a structured handover. Some clients use us as a bridge while they hire, and we're fine with that. No lock-in, no resentment, no hidden documentation.

NDAs signed as standard. We work within your Anaplan workspace using your security controls and access policies. We're accustomed to handling sensitive financial data across insurance, financial services, and manufacturing. We can comply with whatever your information security team requires.

Yes. We're certified across Anaplan, Pigment, Planful, and IBM Planning Analytics. Our general Admin-as-a-Service covers all these platforms. This page focuses on Anaplan because that's where the most acute talent shortage is, but the service model works across any EPM platform.

Three months initial term to allow proper onboarding and knowledge transfer. After that, rolling monthly with 30 days' notice. We don't lock you into long contracts because we'd rather earn your business every month than hold you to a signature.

Typically 2-4 weeks from signing to operational. Week one is documentation review and workspace access. Week two is shadowing your current processes. Weeks three and four are gradual takeover with your team available for questions. If you're in a crisis (your admin just left, month-end is next week), we can accelerate this.

Anaplan's Care team handles platform issues: bugs, outages, licence questions. They don't manage your model, update your hierarchies, build your dashboards, or run your month-end. That's what we do. Think of Anaplan support as maintaining the car, and our service as driving it. You need both, but they're very different things.