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8 Case Study

Global Vehicle Hire: Platform Re-Selection Advisory

How a 7,000-person vehicle hire company realigned their planning platform strategy and avoided further investment in the wrong direction.

Global vehicle hire EPM platform advisory case study
Transportation & Mobility 7,000 employees Advisory

Global Vehicle Hire Company

A global vehicle hire company with 7,000 employees operating across multiple countries. They had invested in an enterprise planning platform but were struggling to realise the expected benefits.

Platform investment not delivering value

The organisation had implemented an enterprise planning platform but adoption was low, and the solution wasn't meeting their specific operational requirements. They faced a difficult decision: invest further to try and make it work, or acknowledge the mismatch and consider alternatives.

Low adoption

Users had reverted to spreadsheets due to friction with the platform.

Requirements mismatch

Platform capabilities didn't align well with operational planning needs.

Sunk cost pressure

Significant investment already made, creating pressure to persist.

Unclear path forward

Leadership needed objective analysis to inform the strategic decision.

Objective advisory and platform re-selection

We conducted an independent optimisation study to objectively assess the current state and provide strategic recommendations. Our analysis helped leadership make an informed decision about the path forward.

1

Current State Assessment

Comprehensive review of the existing implementation, usage patterns, and pain points.

2

Requirements Analysis

Documented true requirements from stakeholders across the organisation.

3

Platform Evaluation

Assessed fit between requirements and available platform options.

4

Strategic Recommendations

Clear, objective advice on the optimal path forward with business case.

Important: This was an advisory engagement, not an implementation. Our role was to provide objective analysis and recommendations to help the client make an informed strategic decision. The existing platform wasn't a poor product - it simply wasn't the right fit for this organisation's specific operational requirements.

Clear strategic direction

3 months
Assessment timeline
100%
Stakeholder alignment
Clear
Decision confidence

Our objective analysis confirmed what many suspected: the platform wasn't the right fit for the organisation's specific requirements. Armed with clear evidence and recommendations, leadership was able to make an informed decision to transition to a better-fit platform, avoiding further investment in the wrong direction.

Client perspective

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