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5 Case Study

UK Digital Marketplace: Planning Optimisation

How a 900-person digital marketplace reduced manual processing from 2 weeks to 3 days and elevated planning maturity.

UK digital marketplace planning optimisation case study
SaaS & Technology 900 employees Anaplan

UK Digital Marketplace

A leading UK digital marketplace with 900 employees, connecting consumers with products and services. The fast-moving nature of the business demanded agile planning capabilities, but existing processes couldn't keep pace with growth.

Planning processes holding back agility

Despite having Anaplan in place, the organisation wasn't getting full value from the platform. Manual workarounds had crept in, processes were inefficient, and planning maturity had plateaued. They needed expert guidance to unlock the platform's potential.

Manual workarounds

Two weeks of manual processing each cycle due to suboptimal model design.

Underutilised platform

Anaplan capabilities weren't being fully leveraged for the business needs.

Best practice gaps

Model architecture and processes had drifted from Anaplan best practices.

Limited self-service

Business users couldn't answer their own questions without FP&A support.

Solution architecture and implementation optimisation

We conducted a comprehensive review of their Anaplan implementation and redesigned key processes to eliminate manual workarounds and improve planning maturity.

1

Current State Assessment

Comprehensive audit of existing models, processes, and pain points.

2

Solution Architecture

Redesigned model architecture aligned with Anaplan best practices.

3

Process Automation

Eliminated manual workarounds through improved data flows and calculations.

4

User Enablement

Self-service dashboards and training to empower business users.

85% reduction in manual processing

2 weeks → 3 days
Manual processing reduced
Medium → Good
Best practice maturity
3 months
Optimisation timeline

Manual processing was reduced from two weeks to three days per cycle. Best practice maturity improved from medium to good, unlocking platform capabilities that had been underutilised. Business users can now self-serve many reporting needs that previously required FP&A intervention.

Client perspective

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